We have industry leading response times with customer determined SLA’s and we live and work locally in Weymouth, Dorset so your issues are solved quickly by experienced and motivated members of our team. You can rely on a support team that will save your business money and minimise risk by solving problems quickly and efficiently and seeking and healing the root cause.
Our Core Services
We offer class leading management of your entire IT estate. Whether you’re using the cloud, on premises or a hybrid system we manage and support them all. We understand risk and our number one priority is your system security and resiliance.
If your data isn’t there at any given moment you’re dead in the water. Our business model is an unlimited IT support model for one flat monthly fee no matter how many hours we invest in your day to day IT support and because we are naturally motivated by reducing the amount of issues we are working on.
We take a serious approach to management and a very friendly and plain speaking approach to support. We strive for first contact resolution whether we’ve been contacted by phone, email or ticket form.
Each network or IT problem that goes unresolved at your business lowers productivity and frustrates your staff. For businesses that lack in-house IT support, this can quickly add up to thousands of pounds per day in losses. Contact us today and get the timely support you need.
New technologies emerge so fast that your small or mid-sized business may have a hard time keeping up. At the same time, you know that without the right infrastructure and tools in place you’re missing out on key security protection and productivity gains. With West Byte you can get in front and stay in front.
Our experienced teams of technicians, administrators and engineers are at our clients disposal for small, medium and large IT projects. You’re assigned an account manager who helps your project from the point we’re involded to completion. Whether you need a new printer or you’ve merged with a larger business in another part of the world West Byte project services are there for you. If you have a project in mind or in progress don’t hesitate to get in touch.
TLDR; About Us
We are not faceless box shifting sales robots.
As your IT department we are 100% focused on creating a stable, modern fit for purpose IT infrastructure that is proactively monitored and managed 24/7. Our consultancy is pragmatic. We live firmly in the real world. Our support is 100% UK (London and Weymouth, Dorset).
We run IT projects with strong management and fully risk averse.
If you have a technology problem or looking for IT project resources for any size project get in touch today.