01305 300 320 hello@westbyte.co.uk

Services

IT is an essential part of doing business today, and can often be a differentiator between you and your competitors. Our managed services allow you to focus on running your core business more effectively, rather than dealing with your IT infrastructure.

You’ll get faster problem resolution and greater expertise without the need for expensive internal resources. Proactive monitoring and regular maintenance also means you’ll be able to take a more preventative approach, rather than reactive.

  • Predictable and known IT costs
  • Intelligent proactive 24/7 monitoring of your system and devices
  • Rapid response and resolution of incidents
  • Regular software patch management
  • Friendly service desk dedicated to first contact resolution.
  • First, second and third-line support, only speaking jargon-free English
  • Service and performance reporting for complete transparency

Managed Services

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Tech Support & Managed IT Services

We have industry leading response times with customer determined SLA’s and a local presence so your issues are solved quickly by recognisable members of our team. You can rely on a support team which will save your business money by solving problems quickly and efficiently.

With the most reliable managed IT services our network maintenance staff will monitor all your technology so you can be stress and risk-free in London, the home counties, Dorset and Somerset.

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IT Security

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IT Consulting & Strategy

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Cable Change

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Consultancy Services

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Experience Counts

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Security Alert

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Security Alert

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Electrical Testing

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Featured Work

Windows 10 Rollout

Oct 2019

Windows 7 is end of life on 14 Jan 2020. We're rolling out 30 workstations for 40 users all in one weekend preserving their applications and preferences for Monday morning.

Office 365 Migration

Sept 2019

We're moving a 30 user client from their on premises server to the Microsoft Office 365 cloud.

New Printers

August 2019

We're rolling out four large printers at our largest client and automating the client-side changes.

Regular work

Server and Workstation Updates

Aug – Sept 2019

For all managed clients we regularly run managed updates to workstations and servers, updating the operating system and all line of business applications.

Quarterly Catch-up Meetings

2019

All managed clients have a regularly scheduled catch-up meetings.

System Monitoring

2019

All managed clients’ systems’ are monitored 24/7 for function and performance and engineers alerted to any anomaly.