We have industry leading response times with customer determined SLA’s and we live and work locally in Weymouth, Dorset so your issues are solved quickly by experienced and motivated members of our team. You can rely on a support team that will save your business money and minimise risk by solving problems quickly and efficiently and seeking and healing the root cause.
Our Core Services
We know that every businesses’ needs and constraints are completely different from the next, so we offer tailor-made IT support services and solutions for any business size or budget.
Remote Monitoring & Management
We utilize sophisticated tools to auto-identify issues (and potential issues) within your system so we can start to address them immediately. Many times without you even noticing there might have been an issue, which is ultimately to your benefit – No more interruptions or halts in productivity!
Stable & Secure Network, 24/7
We provide round-the-clock IT Support & Network Security so you can focus on your organization
Quarterly Business Reviews
We provide Quarterly Business Reviews and meetings to review & plan out your IT needs, investments and expenditure so you and your leadership team can have a roadmap for your IT assets.
Leading Technology and Best Practices
Our team is partnered with industry-leading providers to offer our customers the best services in the area.
Our experienced teams of technicians, administrators and engineers are at our clients disposal for small, medium and large IT projects. You’re assigned an account manager who helps your project from the point we’re involved to completion. Whether you need a new printer or you’ve merged with a larger business in another part of the world West Byte project services are there for you. If you have a project in mind or in progress don’t hesitate to get in touch.
Readily Available Support Team
Part of what makes our managed services so exceptional is that we are always available, regardless of time or holiday.
TLDR; About Us
We are not faceless box shifting sales robots.
As your IT department we are 100% focused on creating a stable, modern fit for purpose IT infrastructure that is proactively monitored and managed 24/7. Our consultancy is pragmatic. We live firmly in the real world. Our support is 100% UK (London and Weymouth, Dorset).
We run IT projects with strong management and fully risk averse.
If you have a technology problem or looking for IT project resources for any size project get in touch today.