“I’d like to recommend West Byte to anyone looking to employ a very able and willing service company. We’ve been with them for five years and have been very pleased.”
Paul McLaren, Financial services.
5 Reasons to switch to West Byte
- We’re experts at providing a smooth, painless transition.
- We build strong and long lasting relationships with our clients.
- Over 20 years and counting providing a proven applauded professional service.
- We think and act as part of your team and not just another IT supplier.
- Full width coverage to support you now and whatever the future brings.
Get experienced professional assistance with IT strategy, project planning, business goal alignment, strategic planning, budgets, policies, best practice and GDPR compliance.
We take responsibility for the end to end management of your IT estate. Our services are designed to increase your security, improve the quality of your output and zero any disruption.
Concentrating on first contact resolution our professional and very approachable support staff handle calls and tickets efficiently in industry leading response times.
We’re passionate about timely maintenance performed on a schedule and out of hours so not to affect the business. We set up real-world measurable and limits, agents are alerted to any discrepancy.
Windows 10 Rollout
Windows 7 is end of life on 14 Jan 2020. We're rolling out 30 workstations for 40 users all in one weekend preserving their applications and preferences for Monday morning.
Office 365 Migration
We're moving a 30 user client from their on premises server to the Microsoft Office 365 cloud.
We're rolling out four large printers at our largest client and automating the client-side changes.
Server and Workstation Updates
Aug – Sept 2019
For all managed clients we regularly run managed updates to workstations and servers, updating the operating system and all line of business applications.
Quarterly Catch-up Meetings
All managed clients have a regularly scheduled catch-up meetings.
All managed clients’ systems’ are monitored 24/7 for function and performance and engineers alerted to any anomaly.