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We're not box-shifting sales robots
As your IT department we are 100% focused on service quality. We create a stable, modern, fit for purpose IT infrastructure that is proactively protected, monitored and managed 24/7. Our consultancy is pragmatic and we live firmly in the real world.
We're local, right here in Weymouth
Based in Dorset we work closely with clients from around the county and the wider UK managing and supporting secure local networks and cloud resources for clients in accounting to counselling.
The founders are 20 year IT veterans. The company is trusted by our clients as we constantly demonstrate our openess and pragmatism, we share our inbound invoices and provide cost receipts. We’ve seen technologies develop, arrive and then become obsolete. We keep our eye on the future without losing sight of the present.
So Many Providers
Why West Byte?
So Many Reasons
We’re not box-shifting sales robots
We work very hard for your recommendation
We’re passionate about service quality
We’re budget minded, risk averse and performance positive
Get experienced professional assistance with IT strategy, project planning, business goal alignment, strategic planning, budgets, policies, best practice and GDPR compliance.
We take responsibility for the end to end management of your IT estate. Our services are designed to increase your security, improve the quality of your output and zero any disruption.
Concentrating on first contact resolution our professional and very approachable support staff handle calls and tickets efficiently in industry leading response times.
We’re passionate about timely maintenance performed on a schedule and out of hours so not to affect the business. We set up real-world measurable and limits, agents are alerted to any discrepancy.
Windows 10 Rollout
Windows 7 is end of life on 14 Jan 2020. We're rolling out 30 workstations for 40 users all in one weekend preserving their applications and preferences for Monday morning.
Office 365 Migration
We're moving a 30 user client from their on premises server to the Microsoft Office 365 cloud.
We're rolling out four large printers at our largest client and automating the client-side changes.
Server and Workstation Updates
For all managed clients we regularly run managed updates to workstations and servers, updating the operating system and all line of business applications.
Quarterly Catch-up Meetings
All managed clients have a regularly scheduled catch-up meetings.
All managed clients’ systems’ are monitored 24/7 for function and performance and engineers alerted to any anomaly.